Terms of cancellation

As of Monday 13th November 2017 The Body Therapy Centre will be enforcing a strict cancellation policy on all booked appointments. Any cancellations must be made via PHONE CALL ONLY 48 hours prior to your appointment. Any cancellations made after this point will incur a £10 cancellation fee that will be collected either on your next appointment or invoiced directly if no further appointment is made. Some exceptional circumstances will be considered.

This policy does not apply to block bookings, as these can be rearranged to fit.